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Meet Your Service Team

JWB Real Estate Capital

Caitlin Kitchens

Portfolio Manager Specialist

ckitchens@jwbcompanies.com

As a lead Portfolio Manager, I will be conducting your annual performance reviews, providing quarterly Jacksonville market updates, buying plan check-ins, repeat sales calls, facilitating new onboards, and a resource in your exit strategy if and when that time comes. I am committed to keeping you up to date on all the moving parts in your portfolio and ensure you are on track to reaching your investment goals.

A little about me: I have had the privilege of serving as a Portfolio Manager with JWB since 2018. Throughout this tenure, my primary emphasis has been on diligently overseeing client investments, skillfully managing expansive portfolios, overseeing the onboarding process for a substantial portfolio comprising over a hundred properties, and management of the operational aspects of apartment complexes. This achievement not only reflects my capacity to efficiently manage a high volume of property acquisitions but also underscores my commitment to ensuring a seamless and effective integration process. In addition to these responsibilities, I have played a pivotal role in the establishment and enhancement of the property management client division within our organization. On my off time I spend my time hanging out with my four-year-old son. I enjoy going to the beach, exploring new restaurants, a good Malbec, reading, and singing at the top of my lungs, somehow managing to get the majority of the words wrong. I am an Enneagram 7, so I will always have a smile on my face and attempt to make you laugh!

Education: Double majored in Communication and History at the University of North Florida in 2017

Layla Powell

Client Relations Coordinator

layla@jwbcompanies.com

As a Client Relations Coordinator I am responsible for providing regular portfolio updates on rent collection, maintenance approvals, lease renewals, move in’s, move outs, and property turns. I am dedicated to keeping my clients up to date on all the moving parts in their portfolio and providing timely updates on property performance.

A little about me: Hi I’m Layla. I love Disney – we go about once a month. I was born and raised in Jacksonville. I have lived in Germany, Panama City, and Panama. If I am not at Disney, I am reading a book and sipping on Starbucks cold brew.

Education: BA in Psychology with a double minor in English and Political Science from East Carolina University

Khairi White

Client Relations Coordinator

khairi@jwbcompanies.com

As a Client Relations Coordinator I am responsible for providing regular portfolio updates on rent collection, maintenance approvals, lease renewals, move in’s, move outs, and property turns. I am dedicated to keeping my clients up to date on all the moving parts in their portfolio and providing timely updates on property performance.

A little about me: Hi there I’m Khairi! I am a proud alum of the University of North Florida with an extensive background in financial services and real estate sales. My approach is service-oriented and results-driven, so I'm committed to fostering strong relationships with my clients while driving operational excellence for the company at large. In short, I treat my desk like its own little business. When I'm not pursuing professional endeavors, you can find me spending time with family, taking in a movie or sporting event, or exploring a new restaurant. Let's chat soon!

Maddie Riggar

Investment Operations Coordinator

maddie@jwbcompanies.com

As your Investment Operations Coordinator I will be your main point of contact for any home insurance inquiries, city/HOA/HUD/ 7-day notice violations, home inspections (as requested), bank account level information, Fair Market Value Evaluation forms for homes held in a retirement account, appraisal requests, and providing rental updates when a home is vacant. My goal is to guarantee clear communication, timely delivery, and overall project success.

A little about me: My name is Maddison, but I often go by Maddie with clients, coworkers, friends and family! I have many years of customer service experience, but particularly with this role, I have been servicing investors since 2021. Within the role, I really capture myself excelling in open and honest communication, learning to pivot when necessary, and really leaning into new opportunities in the real estate market. This has really given me the opportunity to excel in customer service and provide each client someone to lean on during good times and harder times by continuously building relationships. On a personal note, I am engaged to my high school sweetheart of almost 11 years and have 2 loving and energetic dogs that take a lot of my personal time! We enjoy spending our time with family and friends, and loving and doing all things local, in our home of Atlantic Beach!

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