Property Management Coordinator

Who We are

JWB Property Management is the fastest growing property management company in Northeast Florida. As a privately-owned, client-focused company, JWB Property Management is focused on providing the highest quality service to our valued owners and residents.

Who We Are Looking For

The Property Management Coordinator is a critical position to our success as a company. The ideal candidate will be the main contact point for our residents for all maintenance-related requests and facilitation and is expected to maintain our outstanding customer service track record. The person in this role builds our customer service reputation by servicing and managing all maintenance components for the property management team. This position will require excellent organization and time management skills to exceed expectations for our residents, owners, and vendors.

Responsibilities

Take all incoming maintenance calls and requests
Troubleshoot and assess for warranty
Facilitate vendor relationships and management to ensure a seamless experience for all parties
Work closely with our service team to facilitate owner approvals and requests, as well as ensure high-quality assurance to residents and owners.
Approve and process all bill payments to vendors
Charge and collect all resident maintenance charges

Requirements

College Degree Preferred (Minimum 2 years); High School Diploma Required
Appropriate Score on Predictive Index (part of JWB’s hiring process which applicant will receive after app submission)
Superior communication skills, collaboration with strong leadership and interpersonal skills
Work well in a team-oriented environment and analyze decisions with a broad perspective
Results-oriented leader with a high level of self-motivation
Must be enthusiastic, creative, and able to think both strategically and tactically
Highest level of personal and professional integrity and ethics
Strong customer service skills
Demonstrated proficiency in Microsoft Office, Google Docs, Internet applications, and related software
Demonstrate effective and efficient decision-making skills